Frequently Asked Questions

Everything you need to know about our handcrafted rings and accessories.

How do I determine my correct ring size?

We recommend visiting a local jeweler for a professional measurement or using our printable sizing guide available on the product pages. If the fit isn't perfect, we offer easy exchanges.

What materials are used in Madera Bands?

We specialize in unique, high-quality materials including sustainably sourced hardwoods, tungsten carbide, titanium, and genuine whiskey barrel staves.

How long does shipping take?

Standard domestic shipping typically takes 3-7 business days. Custom engraved orders may require an additional 2-3 days for processing before shipment.

Are your wood rings waterproof?

Our rings are treated with a protective water-resistant coating, making them safe for hand washing and light rain. However, we recommend removing them for swimming or prolonged exposure to chemicals.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition for a full refund or exchange.

Do you offer a warranty on your jewelry?

Yes, every Madera Band comes with a one-year limited warranty covering manufacturing defects and structural integrity under normal wear.